Versand

Shipping Policy

Last updated: June 2026

At Curren Europe, we are committed to providing a reliable and transparent shopping experience for our customers worldwide. This Shipping Policy explains how we process, ship, and deliver your orders.

1. Free Worldwide Shipping

We offer free First Class Shipping on all orders, with no minimum purchase required.

Orders are shipped using trusted international logistics partners and local delivery carriers to ensure safe and efficient delivery.

2. Order Processing & Delivery Times

Processing Time

All orders are processed within 1–3 business days (excluding weekends and public holidays).

Estimated Delivery Times

  • Europe & United Kingdom: 5–10 business days

  • United States & Canada: 7–12 business days

  • Australia & New Zealand: 7–14 business days

  • Rest of the World: 10–20 business days

Please note that delivery times are estimates and may vary due to customs procedures, local carrier operations, weather conditions, or peak shipping periods.

3. Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number and a link to track your package.

Tracking information typically becomes active within 24–72 hours after dispatch.

If you do not receive your tracking information within the processing timeframe, please contact us at:

info@curreneurope.com

4. Delivery Issues & Lost Packages

If your tracking status shows that the package has been delivered but you have not received it, please:

  1. Verify the delivery address provided at checkout.

  2. Contact the carrier using your tracking number.

  3. Check with neighbors, reception desks, parcel lockers, or household members.

  4. Allow up to 48 hours, as some carriers may mark packages as delivered before final handover.

If the package still cannot be located, please contact our support team for assistance.

5. Customs Duties & Taxes

For customers within the European Union, all applicable taxes are included in the product price displayed at checkout.

For orders shipped outside the European Union, local customs regulations may apply. In rare cases, customs authorities may request additional information or fees before delivery.

If you encounter any customs-related issue, please contact our support team and we will do our best to assist you.

6. Shipping Address Accuracy

Customers are responsible for providing a complete and accurate shipping address at checkout.

Curren Europe cannot be held responsible for delays, delivery failures, or lost packages resulting from incorrect or incomplete address information.

If an order is returned due to an incorrect address, additional shipping charges may apply for reshipment.

7. Delayed Shipments

If your order has not arrived within the estimated delivery timeframe:

  • Check the latest tracking updates.

  • Contact the shipping carrier for additional information.

  • If there has been no tracking movement for more than 10 business days, contact our support team.

We will investigate the shipment and work with our logistics partners to resolve the issue as quickly as possible.

8. Shipping Confirmation

After placing your order, you will receive:

  • An order confirmation email.

  • A shipping confirmation email once your package has been dispatched.

Please allow up to 72 hours for tracking information to become available after shipment.

9. Damaged or Incorrect Items

If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery.

To help us resolve the issue quickly, include:

  • Your order number.

  • Clear photos of the product.

  • Photos of the packaging.

Our support team will review your request and arrange a replacement or another appropriate solution where applicable.

10. Pre-Orders & Out-of-Stock Items

If a product is available for pre-order, the estimated shipping date will be clearly stated on the product page.

Orders containing both pre-order and in-stock items may be shipped together once all products are available unless otherwise specified.

11. Holiday & Peak Season Delays

During periods of exceptionally high demand, including Black Friday, Cyber Monday, Christmas, and other major sales events, processing and delivery times may be extended.

We appreciate your patience during these periods and will continue working to deliver all orders as quickly as possible.

12. Contact Us

If you have any questions regarding shipping, delivery, or tracking, please contact our customer support team:

Email: info@curreneurope.com

Thank you for choosing Curren Europe.

We are proud to deliver quality timepieces worldwide with secure shipping, reliable tracking, and dedicated customer support.